Saturday, August 8, 2009

Informational Interviews

I work at an organization where our managers do informational interviewers without talking with HR. Our policy per our AAP states that we only accept applications and interview candidates for open positions. Is there any harm in doing an informational interview if we have no interest in hiring them in the end?

For those of you who have never had the pleasure, an AAP is an Affirmative Action Plan and is required by the good old Federal Government for some companies. It is a huge pain in the rear end. It basically shows the government how you are going to rectify where you have "under hired" minorities. (Of course, you don't have to rectify where you have "over hired" minorities, but that's another blog post.)

All right, you're stuck with an AAP. Granted.

I'm going to now state something: Informational interviews are, by definition, not job interviews. Therefore, in theory, whether or not someone is granted an informational interview should be entirely irrelevant to your AAP. So, no harm done!

Except, I know what you are worried about. You're worried because nobody, outside some 20 year old who is writing a paper for his business class, really wants an informational interview to find out about the company; they want informational interviews to get a foot in the door. Sure, company X isn't hiring now, but if I talk to the big boss, when they are hiring, he'll remember me! Yeah! And that's where your AAP worries come about.

If you leave managers to their own devices and don't carefully monitor who comes in their doors, oh no! they might hire someone who looks like them! The horror! Yes, yes, yes, I know, as a general rule people tend to want to hire, be with, date, bowl with, people who look like them and who come from similar backgrounds. Your AAP is trying to get that to stop happening.

Now, I'm not an employment lawyer. (You all knew that line was coming, didn't you?) In fact, I might make a guess that an overly anxious employment lawyer would tell you to put an end to the informational interviews because they might give a leg up to a person who has not filled out an application yet.

I'm going to give the opposite advice. In fact, I'm also going to make a guess that your managers feel HR is a little heavy handed. They probably dislike having candidates have to be approved by HR, so they do the handy dandy "informational interview" in order to get around that. This way they can meet people without HR breathing down their necks and perhaps even gather a slate of potential candidates for when a position does open up. Because, you see, managers want the best person for the job.

I have never met any manager that just wanted the best white male for the job. Oh sure, you all roll your eyes and say, "like they are going to call up HR and say, 'Hey EHRL, I'm looking for a white male for this job, preferably with a SAHM wife and two kids.'" True, lacking the skill of legilimancy, they could be hiding their true preferences from me, but all I ever see is managers wanting the best possible person to fill the job.

Senior management wants their AAP numbers to line up. HR wants to never have to do another presentation on how we are "below target" in our accounting department, so would you please just hire a black guy so we don't have to tell you this any more, but it's just a guideline! Not a quota! No quotas here! Hire the best candidate. It would be great if it's a "diverse candidate!" But, no quotas! Gah.

I would just reiterate that informational interviews are informational and that job interviews are job interviews. I would also figure out why managers are doing so many informational interviews. You may find out that they have negative feelings towards the hiring process in general. Or, maybe they are just a bunch of friendly, networking people. (Note: When it's not a 20 year old college student asking for the interview, but a 45 year old person with a solid resume, the information flows both ways. They interviewers are networking just as much as the interviewees are. You never know when you'll run into someone again.)

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