Monday, November 15, 2010

Managing the Downside of Diversity: When Employees Clash

Dear Evil HR Lady,

If problems keep occurring among team members, (whether it is personalities, ages, nationalities, communication or work styles), who is best able to identify, address, and formulate solutions? Should conflict resolution be addressed by the manager or by members of the work team? What behaviors should be attempted before deciding to leave?


Managing the Downside of Diversity: When Employees Clash

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